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The Dentalpreneur Podcast

1531: Continual Practice Evolution

How do you jumpstart systemization? Dr. Mark Costes lets us in on some Mastermind best practices from the Dental Success Summit this year.  From End-of-Day Protocols to Time Journal Exercises, he breaks down how these systemization processes eliminate unnecessary low value tasks and prioritizes high value activities. He also tackles team authorship of the Operations […]

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1530: Hygiene – Health & Profit Part 2

Part 2 of Dr. Ben Kacos’ talk from the recently held Mastermind meeting delves on how to calibrate systems and processes for your dental hygienist.  He also tackles the importance of having Periodontal Protocols, daily metrics, and monthly goals for this to become a revenue-producing department affecting the bottom line and positively impacting the profitability […]

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1529: Hygiene – Health & Profit Part 1

Fresh from the Mastermind meeting in San Antonio, Texas over the weekend is Part 1 of this talk from Blackbelt Coach, Dr. Ben Kacos. He focuses on optimizing the dental hygienist department and how to make it not just profitable but become a caring patient health advocate. He likewise stresses the importance of leadership, extreme […]

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1528: The Physiology of Habit Formation

Let’s be clear about our intentions.  In this episode, Dr. Mark Costes asks some tough questions on life priorities, circles of influence and areas for improving performance. Culled from the recent Mastermind meeting in San Antonio, Texas, he queries the choices we make, the battles we fight and the habits we form based on these […]

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1527: From Zero to Biller Part 2

Part 2 of this excerpt from DSN’s Lady Leaders Webinar Series led by Ashlee Hirschfeld goes into the essential next steps of training billing and insurance personnel.  Dr. Summer Kassmel and her team disclose what should be expected beyond the 60-day onboarding and training.  These include insurance reverification, coding knowledge, dental terminology and creating claims. […]

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1526: From Zero to Biller Part 1

From the Lady Leaders Webinar Series of the Dental Success Network comes this episode on Training for the Billing and Insurance Department.  DSN COO Ashlee Hirschfeld interviews Dr. Summer Kassmel, Debbie Dodson, and Allison Puppe on how to transform non-dental-industry rookies into billing and insurance rockstars.  In Part 1 we tackle how to find, hire, […]

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1525: Numbers You Need to Know

This power packed podcast takes on a Ted Talk format from when Dr. Mark Costes spoke at the recent “Super Dentist Boostcamp” held in Philadelphia.  Here he takes us on his dental practice journey that was not without setbacks as he credits much of his success to the mistakes he made from early private practice […]

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1524: Your Practice’s Technology Stack

Today’s Dentalpreneur Podcast guest has demonstrated success in overseeing operations, improving efficiencies, increasing patient satisfaction, and driving revenue for the DSO sector for over 23 years.  As an innovative operations strategist, Maria Fuertes has co-created a proprietary Practice Operating Cycle for Carestack, a concept for operational service excellence and compassionate people development.  She shares with […]

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1523: Leverage Points In Your Practice

Taking off from the Japanese concept of “Kaizen,” both a philosophy and a strategy, Dr. Mark Costes teaches how continuous incremental improvements can take place in focused areas of your dental practice.  Through a consistent training protocol and replicable systems in place, a culture of constant betterment can be achieved.  He also cites differences between […]

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1522: Building a 37-Practice DSO

Is it possible to have a dental practice model with the resources of a large group practice while preserving the feel and culture of relationship-based, patient-focused dentistry of private practice?  Yes, says David Lohmann, CEO and Co-Founder of Apex Dental Partners.  Here, he shares with Dr. Mark Costes, how Apex has grown into a group […]

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