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The Dentalpreneur Podcast

2007: Achieving Top-Notch Customer Service Pt. 2

On today’s episode, we have the 2nd half of our two-part episode with Ashlee Hirschfeld and Summer Kassmel, delving into the intricacies of strategic scheduling in dental practices. They discuss the critical role of scheduling coordinators in setting high goals, prioritizing high-production appointments, and efficiently utilizing resources to maximize productivity and patient satisfaction. Ashlee and […]

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2006: Achieving Top-Notch Customer Service Pt. 1

On today’s episode, we have this two-part episode from the Dental Success Network’s Lady Leaders series, titled “Achieving Top-Notch Customer Service,” Ashlee Hirschfeld and Summer Kassmel dive deep into the strategies for achieving top-notch customer service within dental practices, focusing on innovative hiring and training methods. Ashlee and Summer share their experiences in employing individuals […]

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2005: From Startup to Success

On today’s episode, we have Black Belt coach, Dr. Chris Green. Dr. Green is a dynamic and accomplished dentist who founded Green Dental Care in 2018. His practice has seen rapid growth thanks to his meticulous research and extensive preparations, allowing him to reduce his clinical commitments to just three days per month. In 2023, […]

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2004: Maximizing Wealth Through Strategic Investments Pt. 2

On today’s episode, we continue our Part 2 of our discussion with Troy Eckard on the Dentalpreneur podcast! In this episode, we delve into a non-windfall case study, which will resonate with many listeners who haven’t experienced a significant liquidation event but are still earning substantial incomes. We discuss the scenario of a dental professional […]

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2003: Maximizing Wealth Through Strategic Investments Pt. 1

On today’s episode, we welcome Troy Eckard to the podcast. Troy has nearly four decades of experience exclusively focused on domestic oil and gas, making him a top expert in his field. His family-owned energy company, Eckard Enterprises, represents 1800 high-net-worth partners with over $850 million in assets under management, including mineral rights and working […]

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2002: Creating A Leadership Team Pt. 2

On today’s episode, Dr. Summer Kassmel continues her discourse on empowering leadership within dental practices from her presentation at DSS 2024. She delved into the importance of audit systems in maintaining the integrity of office protocols, stressing the need for regular checks to ensure consistency and accountability. Dr. Kassmel explained how rotating audit responsibilities among […]

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2001: Creating A Leadership Team Pt. 1

On today’s episode, we are thrilled to bring you insights from Dr. Summer Kassmel’s presentation titled “Creating a Leadership Team”. Dr. Kassmel, who has over a decade of experience and multiple roles including CEO of Castle Peak Dental and Avon Dental, shares her journey in the dental field and the pivotal role of creating a […]

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2000: 2,000 Episodes!!!

On today’s 2,000th episode, we celebrate the Dentalpreneur Podcast! Mark takes a nostalgic journey through the evolution of the podcast, reflecting on its origins, growth, and the incredible journey over the past nine years. Starting in 2015, the podcast has amassed nearly 11 million downloads, reaching listeners in 151 countries. Mark reminisces about the early […]

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1999: Associate Integration Mastery

On today’s episode, Dr. Ben Kacos, founder of Shreveport Dental Solutions, Peek Dental Resources, and Chief Clinical Officer of Dental Success Partners, shares valuable tips for smoothly onboarding dental associates. As a DSI Black Belt Coach, Dr. Kacos emphasizes the importance of leadership and clarity in the onboarding process. He discusses common pitfalls, such as […]

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1998: Maximizing Dental Practice Efficiency

On today’s episode, we welcome back Elaine Houle, a seasoned provider of front office training with over 27 years of experience in dentistry. Elaine has worked to improve the operational efficiencies of numerous dental offices and provided interim support for many others. Her company, Dentist Advisor Group, focuses on streamlining efficiencies, maximizing revenues, establishing leadership […]

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