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On today’s episode, we have the 2nd part of the DSN webinar, continuing the discussion on “hiring without experience,” focusing on effective strategies for onboarding and training new staff in dental practices. The episode delves into reactivation techniques, maintaining a productive schedule, setting clear expectations for new scheduling coordinators, and mastering patient interaction skills. Additionally, the importance of role-playing, understanding workplace vocabulary, attire dos and don’ts, and creating a feedback loop for performance assessment within the first 30 days are highlighted. This segment emphasizes the value of integrating new team members with no dental experience into a practice’s culture and team.
If you haven’t listened to part 1 yet, go back and do so before you listen to this concluding episode.