The Dentalpreneur Podcast Archives - Page 2 of 253

On today’s episode, Dr. Aaron Nicholas dives into what causes a dental practice day to go sideways—and how to bring it back under control. He breaks down the biggest gaps that create chaos, from unclear ownership and poor scheduling to clinical flow issues and inconsistent systems.

Dr. Nicholas explains why hygiene should never be treated as an inconvenience, how same-day treatment can unlock major production, and why writing out exact procedure flows can reveal hidden inefficiencies that slow doctors and teams down. He also covers how delegation, batching steps, tracking appointment flow, and measuring procedure times can help teams create smoother, more productive days without simply “working faster.”

Be sure to check out the full episode from the Dentalpreneur Podcast!

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On today’s episode, Dr. Mark Costes sits down with Cory Pinegar, CEO of Reach, to discuss the changing landscape of dental staffing and why the hybrid practice model is becoming less of an innovation and more of a necessity. Cory shares how Reach evolved from a small reactivation service into a virtual staffing company supporting thousands of dental practices, and why international team members can provide both cost efficiency and long-term stability when hired, trained, and integrated the right way.

Mark and Cory also dig into the financial pressures facing dental practices today, including rising overhead, stagnant reimbursement rates, labor challenges, and the growing need for operational efficiency. They explore what practices need to know before hiring remote team members, how to avoid treating virtual assistants like generic outsourcing, and why the best results come from embedding remote staff into the culture, systems, and daily rhythm of the practice.

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On today’s episode, Dr. Mark Costes answers audience questions about dental practice ownership, startups, acquisitions, and smart growth. He shares practical insight on what dentists should think through before making big moves, from choosing the right opportunity to understanding the financial realities behind a new or growing practice.

Mark also breaks down the importance of planning, budgeting, and building a trusted advisory team so doctors can avoid costly mistakes and make more confident decisions. Whether you’re considering a startup, looking at an acquisition, or trying to grow with more clarity, this episode offers grounded guidance from real-world experience.

Be sure to check out the full episode from the Dentalpreneur Podcast!

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On today’s episode, Dr. Mark Costes talks with Dr. Chris Green and Steve Steinbrunner about what it really takes to start or buy a dental practice. They break down the importance of choosing the right location, understanding your market, and surrounding yourself with the right team before making major decisions.

The conversation also covers budgeting, lending, construction costs, equipment, marketing, and working capital. Dr. Green and Steve share why a clear financial plan can help doctors avoid expensive mistakes, stay prepared during the startup process, and set the practice up for long-term growth.

Be sure to check out the full episode from the Dentalpreneur Podcast!

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On today’s episode, Summer continues the discussion by diving into the language, mindset, and team systems that support better case acceptance. She shares how to personalize urgency around what matters most to each patient, whether that’s time, finances, comfort, aesthetics, longevity, or dental anxiety.

Summer also emphasizes the importance of nonverbal communication, slowing down in the operatory, using intraoral photos, guiding patients through phased treatment, and making sure the entire team reinforces the doctor’s clinical conviction. From calibrating with hygienists to role-playing patient objections and celebrating wins, this episode highlights how treatment acceptance becomes a whole-team effort rooted in trust, clarity, and patient advocacy.

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On today’s episode, Dr. Mark Costes introduces Summer for a powerful conversation on improving treatment acceptance by understanding why patients really say no. Summer breaks down how many patients decline care not simply because of money, but because they don’t fully see the value, urgency, or consequences of waiting.

She explains why a strong philosophy of care is the foundation for confident treatment presentation, and how doctors can move away from hedging, over-explaining, or presenting treatment as optional. By helping patients understand what is happening in their mouth, why it matters, and what could happen if they wait, dentists can lead with clarity, confidence, and a true commitment to patient health.

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On today’s episode, Dr. Mark Costes welcomes back Jordon Comstock, founder and CEO of BoomCloud, for a deep dive into the power of recurring revenue in dentistry. Jordon breaks down why dental membership programs are still underutilized, even after a decade of proving their value, and explains how they can help practices reduce dependence on PPOs, improve patient loyalty, and create more predictable cash flow.

Mark and Jordon discuss the pressure insurance has placed on practice margins, the difference between cash, PPO, and membership patients, and why membership patients often represent the highest quality revenue for a dental business. They also explore the compounding effect of monthly recurring revenue, how it changes the way practice owners think about growth, and why the best operators are building systems that allow them to stop starting every month at zero.

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On today’s episode, Dr. Mark Costes welcomes back Dr. Lior Tamir, practicing dentist, entrepreneur, and founder of The Dental App. They dive into Lior’s innovative approach to navigating PPO challenges through an administrative and concierge-style model, while still maintaining transparency, ethics, and high-quality patient care. Lior shares how this model has helped him reinvest in his team, improve the patient experience, and build a more sustainable business in one of the most competitive markets in the country.

The conversation also explores the future of dental practice management, including real-time analytics, CRM-style patient follow-up, cloud-based systems, and the rise of AI agents that can help automate tasks like recall, treatment follow-up, claims, and administrative workflows. From building better business tools to creating a more efficient and human-centered dental office, this episode is packed with forward-thinking ideas for practice owners who want to stay ahead.

Be sure to check out the full episode from the Dentalpreneur Podcast!

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On today’s episode, Dr. Mark Costes sits down with Brannon Moncrief of McLerran & Associates to unpack the current state of dental practice transitions, valuations, and DSO affiliation. Brannon explains the key differences between doctor-to-doctor sales and DSO deals, including when a smaller practice may be better suited for a private buyer and when a larger, multi-provider practice may benefit from exploring the DSO route.

They also discuss why younger dentists are selling earlier than previous generations, how inflation and staffing pressures are impacting EBITDA, and what sellers need to understand about cash at close, deal structure, platform opportunities, strategic buyers, and recap potential. Brannon also emphasizes the importance of having the right sell-side advisor to avoid bad actors, protect long-term outcomes, and make sure the deal aligns with the doctor’s personal and professional goals.

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On today’s episode, Dr. Mark Costes and Ashlee Hirschfeld kick off a back-to-basics conversation on operational systemization and why even experienced practice owners need to revisit the fundamentals. They break down how DSN’s belt system measures practice growth across culture, leadership, systemization, and overhead, then dig into what it really takes to build strong organizational charts, effective operations manuals, and simple protocols that create consistency without overwhelming the team.

The episode also explores the power of difficult conversations, how to spot recurring breakdowns in the practice, and practical ways to get the team bought into systems that make the business healthier, more scalable, and less dependent on the doctor.

Be sure to check out the full episode from the Dentalpreneur Podcast!

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2517: Where Does The Day Go Sideways Pt. 1

2516: The Future of Dental Staffing Is Hybrid

2515: Building a Better Path to Practice Ownership

2514: The Real Budget Behind a Successful Dental Startup

2513: Treatment Acceptance Is A Whole Team Sport Pt. 2

2512: Treatment Acceptance Is A Whole Team Sport Pt. 1

2511: The Membership Model That Beats PPO Dependence

2510: Rethinking PPO Dentistry With a Smarter Admin Model

2509: The New Rules of Selling a Dental Practice

2508: How to Build a Practice That Runs Without Chaos