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1551: Hard Decisions

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Having uncomfortable conversations. Letting someone go.  Soliciting team feedback. Building a buy-in process. Co-authorship of systems and protocols.  These are just some of the difficult tasks that are incumbent upon a leader.  Dr. Mark Costes identifies the mandatories and explains how leadership is the glue that holds it all together.

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1550: To Outsource or Not?

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Is your admin team bogged down by time-consuming tasks such as insurance verifications, insurance A/R and billing, claim submission and follow up, or insurance payment posting? With the workforce crisis upon us, your practice may be short staffed and may benefit from outsourcing to dental insurance experts. Today’s podcast guest, Amanda DeMoura, elucidates us on how a behind-the-scenes extension to your practice can work in your favor.

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1549: The 4 Horsemen

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If the Bible has conquest, war, famine and death as the Four Horsemen of the Apocalypse, dental career dissatisfaction has its own version. In this episode culled from last year’s Dental Success Summit, Dr. Mark Costes cites chronic stress, isolation, hedonic adaptation and negativity bias as the Four Horsemen that make dentists one unhappy lot.

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1548: Who’s in your “Cabinet”?

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A concierge service for your practice financing needs?  Why not?  Today, Jason Householder speaks of LenDR Group Consulting’s ability to connect the right lending partner with the specific needs of your practice. Much like a “match.com” for dentists and banks, they do all the high-level stress tests, application paperwork and analytical work to match your loan with the right financing option to suit your business goals.

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1547: Merchant Fee Slayers

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If your practice accepts credit cards then, chances are, you are being taken advantage of by your merchant payment processor.  Patrick MacLellan is willing to bet on it as he reveals in this episode all the pricing tricks, hidden fees, surcharges, unjustifiable mark ups and unethical pricing of merchant service providers.  Listen in to learn how to realize great savings and drive down this backend expense.

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1546: Valuations and Sell-Side Advisory

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Who are you getting in bed with? This is the question to ask yourself when vetting DSO suitors and private equity firms at the table making offers to acquire your dental practice. Brannon Moncrief gives pointblank tips on how to create a highly competitive environment to maximize your outcome from a sale.  He also sheds light on trends in the M&A dental space and other factors that influence practice valuations.

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1545: AI in Dentistry

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Picture a dental world where clinicians can confidently diagnose, where patients understand why treatment is needed, and where insurance claims are paid out efficiently. Today’s guest is leading that change to clinically precise, efficient and patient-centric dental care through artificial intelligence (AI).  Dr. Wardah Inam talks about Overjet’s leading AI technology with the only FDA-cleared software in the world that can quantify bone levels with periodontal disease and detect and outline tooth decay.

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1544: Servant Leadership Part 2

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Be patient. Be kind. Be humble. Be respectful. Be selfless. Forgive. Be honest. And be accountable. In the conclusion of this two-part episode, Dr. Jason Tanoory walks us through the eight principles of agape love that every servant leader should develop and choose to demonstrate. Sounds like a tall order? Not when you commit to serving the needs of your team to build influence over time and harvest their loyalty and engagement.

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1543: Servant Leadership Part 1

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People quit their bosses, not their jobs. So says Dr. Jason Tanoory in his recent eye-opening Mastermind talk on Servant Leadership.  Do you lead with power, or do you lead with authority and influence?  Learn the value of relationships to develop a sustainable, healthy organization and why you should grow your people to become the best version of themselves.

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1542: Decision Matrix Part 2

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If your production is already at capacity, should you aspire for more growth?  What, exactly, does growth mean to you?  This all comes down to how you define success, says Dr. Addison Killeen, in Part 2 of this episode dubbed “Decision Matrix.”  Here, he analyzes the growth strategies and options available to you when you’ve already maxed out.

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