812: Systemized but Stuck

 In The Dentalpreneur Podcast

 Bobby G  Bobby G Dr. Amanda Wilson  Bobby G Dr. Amanda Wilson


One of the most common conundrums I hear dentists struggling with

Today we are throwing it back to an age old problem; the protocols are in the place but no one has bought in. I often have this conversation with dentists. They’ll say that they’ve put together the entire operations manual to include everything I talk about:

  • Foundational principles
  • Accountability agreements
  • Daily protocols
  • Set up pictures

Yet, they are having trouble getting the team to follow it. That’s when I turn to leadership. Podcast veterans know my favorite quote is, “your success is directly proportional to the number of uncomfortable conversations you are willing to have.” These conversations need to be had when you recognize not only errors, but also successes. Just as the former needs to be corrected, the latter needs to be reinforced.


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