805: Build THIS and THEY Will Come

 In The Dentalpreneur Podcast

 Dentalpreneur Podcast  Dentalpreneur Podcast Dr. Amanda Wilson  Dentalpreneur Podcast Dr. Amanda Wilson

How to build trust and rapport 101

In this episode of The Dentalpreneur Podcast we’re unpacking the framework I use in my practices to help me and my team build trust and rapport not only with our patients, but amongst ourselves as well. Given the busy nature of our business, it’s so easy to jump straight to providing the solution for our patients. However, what they often want is to be shown that they are heard and that their specific problem is a priority to you and your team.

The three E’s

  • Energy
  • Empathy
  • Edification

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