803: Don Your Coach Hat
Follow this case study to see if you can identify where things are going wrong for this practice owner.
On today’s show we have a real case study on why it’s important to run a systems-dependent practice. Dr. Jen bought a practice and one of the biggest selling points for her was that the team knew exactly how to run it. So, she could take care of the dentistry and they could run the business. Well, before long things were trending in the wrong direction. Tune in today’s show to see how we went about identifying the problem, and helped her achieve her goals.
- A bad production to collections ratio
- Non-staff expenses that are way too high