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On today’s episode, Dr. Mark Costes sits down with Bryanna Walker of Flex Dental Solutions to talk about her journey from dental assisting and office management into helping practices modernize their front office systems. Bryanna shares how her years inside dental practices shaped the way she now approaches payment workflows, patient financing, insurance verification, online scheduling, and case presentation.
They discuss Flex Payments, compliant surcharging, buy now pay later options through Affirm and Klarna, automated payment posting into Open Dental, and the ways technology can reduce manual work and human error. Bryanna also explains how better integration between payments, treatment plans, scheduling, and insurance can save teams time while creating a smoother experience for patients.
Be sure to check out the full episode from the Dentalpreneur Podcast!
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