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On today’s episode, Dr. Mark Costes chats with Sydney Robinson, Executive Director of the Dental Success Network and founder of FOA Coaching. Sydney shares how she evolved from a dental office manager into a strategic operations leader, managing a growing team that supports over 2,000 dentists and tens of thousands of team members across DSN and FOA.
The discussion highlights the power of empowering office managers through business acumen, leadership mentorship, and communication training. Sydney also dives into FOA Coaching’s live events, the importance of understanding production metrics, and why she’s on a mission to replace the title “office manager” with “office lead.” This conversation is filled with laughs, insights, and real talk about what it takes to run a high-functioning, low-stress dental practice.
Be sure to check out the full episode from the Dentalpreneur Podcast!
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