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In Part 2, Dr. Summer Kassmel continues her discussion on developing confident, capable associates by focusing on mentorship and growth strategies. She outlines her methods for expanding an associate’s philosophy of care, cultivating a “world-class MD mindset,” and building trust within the team and with patients.
From teaching associates how to prioritize treatment plans to managing the emotional aspects of patient care, Summer shares actionable tips for creating a positive, productive environment. She also discusses how to identify and address common pitfalls in associate development, from insecurity to over-reliance on insurance-based decisions.
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