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Today’s episode is the first half of a lecture presented by Dr. Mark Costes from the recent Scaling from Clinician to CEO summit hosted by Polaris and DSI in Denver, Colorado. In this lecture, Dr. Costes discusses his evolution from a team-based practice with no org chart to a systemized practice. He reviews the protocols and frameworks he implemented to improve efficiencies and remove himself as the bottleneck in the business.
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