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1341: Analytics Then and Now

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Listen in as Jake Conway and Dr. Mark Costes reflect on 2021. It’s been an interesting year from an analytics perspective because 2020 is such a difficult year to compare to. One of the biggest themes they discuss is hiring and onboarding as it seems everybody is in need for more capacity. They also get into the concept of changing your point of view to solve problems that have been plaguing the business for a while. Lastly, Jake leaves us with our first action item for 2022.