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1113: Exceptional Patient Experience

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Today’s episode is all about creating a team that loves to provide a great patient experience. Our guest today has a ton of practice at this as she has served in every single dental practice position, coached billing and coding with us at DSI, and now is a practice owner as well. During the show she gets into some of the great concepts and strategies we can pull from companies like Nordstrom and Disney. This is one you don’t want to miss.