Mary Lafferty, Author at Dental Success Institute

On today’s episode, we welcome back Dr. Taher Dhoon, co-founder of the Colorado Surgical Institute and a DSI Black Belt coach. They discuss the growth and evolution of the Colorado Surgical Institute, which recently hosted its largest course to date with over 100 attendees. Dr. Dhoon shares insights into the unique procedural focus of the course, from full-arch implants to IV sedation, and the facility’s expansion to accommodate its growing community. The conversation dives into leadership, handling surgical complications, and the importance of maintaining composure in high-stress situations. Dr. Dhoon also highlights the upcoming full-arch course in November, offering advanced training for doctors seeking to improve their efficiency and surgical outcomes.

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On today’s episode, we sit down with Dr. Summer Kassmel, DSI coach and entrepreneur, to discuss bad or irrelevant advice often received in dentistry. They share their personal experiences of receiving and giving advice, highlighting the importance of flexibility and evolution in dental practice management. Dr. Kassmel emphasizes how advice, such as striving for perfection or increasing new patient numbers, can sometimes be detrimental if taken too literally. Instead, they focus on balancing efficiency with creativity, and the importance of retaining patients and building a positive culture rather than simply expanding for growth’s sake. This insightful conversation sheds light on how the nuances of leadership and patient care often outweigh one-size-fits-all advice.

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On today’s episode, we have Dr. Heather-Dawn Lawson-Myers, a transformational speaker, coach, and member of the John C. Maxwell Leadership Team. With over 36 years of experience in dentistry, Dr. Lawson-Myers shares her journey from private practice in Jamaica to becoming a leadership coach for dental teams. She discusses the importance of emotional intelligence, team dynamics, and aligning strengths to foster high-performance dental practices. Dr. Lawson-Myers also dives into her online training programs for dental assistants, emphasizing the need for adaptability and continual growth in today’s evolving dental landscape. Tune in for an inspiring conversation about leadership, personal development, and creating cohesive, efficient dental teams.

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On today’s episode, Mark interviews Tommy Morales, the founder and CEO of 2SIXL Dental Builders. With over 30 years of construction experience, Tommy has completed more than 1,000 dental-specific projects, giving him unmatched expertise in the field. They discuss the unique challenges of dental practice construction, including the importance of vetting contractors, managing project timelines, and reducing costs through value engineering. Tommy also shares insights on how to avoid common construction pitfalls and offers advice on managing dental practice builds efficiently.

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On today’s episode, we have Brenda McNulty, owner of DSO FACTS, who shares her journey from dental assisting in the military to becoming a leader in business-side consulting for dental practices. Brenda discusses the evolution of her role into a fractional training officer, helping dental teams implement systems and hold themselves accountable to drive productivity and profitability. She highlights key challenges dental practices face, including revenue cycle management, team buy-in, and schedule management, while emphasizing the importance of training, accountability, and leadership in overcoming these obstacles.

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On today’s episode, Dr. Ben Kacos, Dr. Addison Killeen, and Ryan Gross discuss strategies for navigating economic uncertainty in dental practices. Drawing on lessons from the 2007-2009 Great Recession, they explore trends such as the shift towards emergency-based visits and the decline in high-value cases. The conversation covers maximizing hygiene department efficiency, maintaining marketing efforts during downturns to capture market share, and expanding in-house services like IV sedation and socket grafting to increase production. This insightful discussion provides practical strategies for surviving and thriving during a recession.

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On today’s episode, we are joined by Sydney Robinson, Executive Director of the Dental Success Network and Founder of the Front Office Academy coaching. They dive into the unique advantages of in-office dental coaching versus virtual coaching, discussing how being on-site helps uncover real-time challenges and solutions. Sydney shares insights on empowering dental teams, addressing leadership gaps, and creating clear roles and expectations within the practice. Tune in to hear key strategies for improving communication, team efficiency, and overall practice growth from one of the top experts in the field.

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On today’s two-part episode, we continue our interview with Dr. Dennis Hartlieb, diving deeper into the challenges of managing patient expectations in cosmetic dentistry. Dr. Hartlieb shares stories about working with patients, including adolescents with missing or malformed teeth, and the rewarding impact of transforming their confidence. He also discusses the complexities of working with demanding aesthetics patients and the importance of clear communication and customized care. The conversation shifts to the balance between clinical practice and teaching, as Dr. Hartlieb reflects on his mentorship role and the challenges of transitioning out of full-time clinical dentistry while continuing to educate and inspire the next generation. Tune in for valuable tips on handling patient expectations and navigating the balance between clinical work and teaching.

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On today’s two-part episode, we have Dr. Dennis Hartlieb, a leading cosmetic dentist with over 30 years of experience based in Glenview, Illinois. Dr. Hartlieb is the founder of Dental Online Training (DOT) and an accredited member of the American Academy of Cosmetic Dentistry. Throughout the conversation, they discuss Dr. Hartlieb’s extensive experience in aesthetic dentistry, his passion for teaching, and the mentorship program at Marquette University, where Dr. Hartlieb guides D1, D2, and D3 dental students. He also shares pivotal moments in his career, including his journey into direct bonding techniques and the valuable influence of mentors. Tune in to gain insights into the importance of mentorship, hands-on learning, and how mastering clinical skills shaped Dr. Hartlieb’s practice and teaching philosophy.

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On today’s episode, we have Steve Hollingsworth, founder of Enlightning Media, the media mastermind behind Dental Success Institute’s podcast and events. Steve shares his journey from producing skateboarding videos in a rural town to managing a global media production company. The conversation dives into their travel adventures for Smile Outreach International, highlights of working together, and Steve’s recent exciting experience attending a movie premiere in Hollywood. Tune in for fascinating stories from behind the scenes of DSI’s content creation and Steve’s media career.

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2094: Surgical Precision

2093: Debunking Bad Advice

2092: Building High-Performance Teams

2091: Inside Secrets to Building Your Dental Practice

2090: Accountability, Training, & Leadership

2089: How to Survive (and Thrive) Through a Recession

2088: Empowering Dental Teams with In-Office Coaching Insights

2087: Career Defining Moments Pt. 2

2086: Career Defining Moments Pt. 1

2085: Behind the Lens