2114: Adding Associates with Less Stress Pt. 2

On today’s episode, Dr. Jason Tanoory and Dr. Summer Kassmel dive into advanced strategies for bringing associates on board with less stress and more success. They discuss the unique value of in-person working interviews that go beyond clinical skill, helping assess candidates’ emotional intelligence, communication, and fit with the team. The conversation moves into crafting associate offers with transparency and alignment on benefits, pay structures, and expectations to set a strong foundation. They also highlight the importance of a structured onboarding process, complete with clear engagement plans from day one, as well as the power of ongoing mentorship, regular check-ins, and open communication to foster long-term growth and retention.

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2113: Adding Associates with Less Stress Pt. 1

On today’s episode, Dr. Jason Tanoory and Dr. Summer Kassmel share insights on making the process of bringing on new associates as smooth and stress-free as possible. They discuss the importance of setting a clear vision and end goal before hiring, explaining how this clarity can significantly ease the onboarding process. The conversation highlights the essential role of managing expectations, particularly regarding the time and leadership commitment necessary to mentor associates effectively. Dr. Tanoory and Dr. Kassmel also dive into the importance of aligning metrics, systems, and culture to foster a successful partnership and reduce potential conflicts. Lastly, they stress the need to set transparent non-clinical expectations from the outset, ensuring new associates understand the full scope of their roles beyond clinical duties.

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2112: The Art & Science of Anticipation Pt. 2

On today’s episode, Dr. Taher Dhoon returns to continue his discussion on “The Art & Science of Anticipation.” He dives into practical strategies for visualization and mental rehearsal to improve performance under stress. Dr. Dhoon emphasizes the value of checklists, mentorship, and strong leadership to uphold consistency and quality in procedures. He also highlights the power of gratitude, both public and private, to reinforce team morale and commitment. The episode rounds out with insights on the importance of debriefing, reflecting with assistants, and adapting to technological advancements while maintaining leadership.

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2111: The Art & Science of Anticipation Pt. 1

On today’s episode, Dr. Taher Dhoon dives deep into “The Art & Science of Anticipation,” discussing how effective leaders can foresee challenges before they arise. He shares his insights on staying calm under pressure, handling emergencies, and maintaining a composed, supportive presence in high-stakes situations. Dr. Dhoon breaks down stress management into physiological, emotional, and mental levels, promoting the importance of reflection and decompression after intense moments. He also underscores the value of continuous learning, understanding team dynamics, and cultivating gratitude to foster growth. Tune in for powerful strategies to elevate your leadership game!

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2110: The Productivity Accelerator Pt. 3

On today’s episode, from the October Mastermind in Frisco, TX, Dr. Mark Costes continues his presentation, “The Productivity Accelerator.” He delves into strategies for overcoming resistance and mastering the art of deep work. He highlights the value of maintaining uninterrupted time blocks, especially for creators and producers, to boost productivity and focus. Mark also discusses the importance of balancing different roles and managing transitions between being a creator, a producer, and other responsibilities. Additionally, he underscores the need for setting clear, structured production goals and implementing efficient scheduling to optimize workflow and productivity.

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2109: The Power of Storytelling

On today’s episode, Mark sits down with Cameron Pivach, founder of Vessel Marketing, to explore the power of storytelling and social media in building authentic dental brands. Cameron shares her journey from performing as a Disney character to leading a marketing agency that helps small businesses, especially dental practices, amplify their stories online. She discusses strategies for creating engaging social media content, humanizing the patient experience, and driving community engagement. With insights into overcoming the challenges of organic growth and maintaining relevance in local markets, this conversation offers practical tips for practices ready to elevate their digital presence. Tune in to discover how embracing authenticity and storytelling can transform your patient relationships and grow your brand.

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2108: Embracing the Hero’s Journey

On today’s episode, from the October Mastermind in Frisco, TX, Dr. Mark Costes opens Day 2 of the mastermind in Frisco, TX, with an empowering discussion on the Four Futures—mind, meaning, muscle, and money—highlighting their pivotal role in personal and professional growth. He stresses the impact of accountability groups in reaching personal goals and maintaining drive, whether in physical, financial, or relational aspects. Dr. Costes delves into the Hero’s Journey, reframing setbacks as integral to one’s growth and success narrative, and underscores the value of the “Gap and Gain” mindset, which focuses on past achievements instead of perpetually shifting future targets.

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2107: The Productivity Accelerator Pt. 2

On today’s episode of a three-part series from the October Mastermind in Frisco, TX, Dr. Mark Costes continues with Part 2 of “The Productivity Accelerator” presentation from Frisco, TX. He delves into the concept of Occam’s Razor, emphasizing the power of simplifying complex problems. Dr. Costes explains the pitfalls of overcomplicating simple issues and underscores the importance of systematically assessing and refining practice operations. He highlights how systemization and structured frameworks contribute to operational consistency, and shares insights on how environment and momentum play critical roles in maximizing productivity.

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2106: Mastering Partnerships & Leadership in Dentistry Pt. 2

On today’s first episode of a two-part series, we continue our conversation with Bob Spiel, founder of Dentist Partner Pros, discussing strategies for building successful partnerships and resolving conflicts in dental practices. Bob provides actionable advice on selecting the right partners, fostering strong communication, and setting clear expectations to ensure long-term success. He also shares his unique hiring approach that boasts an 85% associate dentist retention rate, along with practical insights for managing the current HR challenges facing the dental industry. With a focus on leadership, culture, and creating meaningful partnerships with hygienists, Bob emphasizes the importance of developing teams that align with practice goals. Listeners will gain valuable tools to strengthen relationships, improve team dynamics, and navigate hiring obstacles in today’s dental landscape.

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2105: Mastering Partnerships & Leadership in Dentistry Pt. 1

On today’s first episode of a two-part series, we welcome Bob Spiel, founder of Dentist Partner Pros and Spiel Consulting, to discuss leadership, teamwork, and efficiency in dental practices. With over 25 years of business experience, including as a hospital CEO, Bob shares how he transitioned from healthcare to dentistry, offering insights into the unique challenges dental professionals face. Mark and Bob dive into the mental health challenges of the profession, highlighting how stress can build from running a business and managing patient expectations. They explore strategies to avoid the “sandlot dentistry” trap, emphasize the importance of leadership and culture, and discuss the benefits of offsite meetings for practice alignment. Tune in to discover practical tips on building a resilient dental practice, fostering teamwork, and achieving more with less stress.

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