2168: Collaborative Goal Setting Made Simple for 2025

On today’s episode, Mark Costes is joined by Sydney Robinson to discuss effective goal-setting strategies for 2025 and how to rally your team behind them. Together, they share insights on turning ambitious targets into actionable steps that inspire and motivate the entire practice.

Sydney highlights the importance of reflecting on past successes, involving team members in the goal-setting process, and fostering a culture of collaboration and accountability. The conversation offers practical advice on avoiding common pitfalls, such as one-sided planning, and ensuring goals resonate with everyone in the practice.

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2167: The Art & Science of Reinvention Pt. 3

On today’s episode, we uncover the keys to reinvention, exploring how small, consistent habits can shape a new identity and drive lasting change. Discover the four steps to personal and professional transformation, the significance of intentional deep work, and why creating the right environment is crucial to success. We also discuss practical tips for scheduling, managing distractions, and aligning your actions with the person you aspire to become.

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2166: The Art & Science of Reinvention Pt. 2

On today’s episode, we spotlight Smile Outreach International and its mission to provide sustainable dental care to underserved communities around the globe. Learn about their innovative model, which includes year-round clinics staffed by local dentists and the exciting plans to expand their reach, from Fiji to Mexico. We also hear the inspiring story of how this initiative fulfills a lifelong dream and the opportunities available for volunteers to get involved.

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2165: The Art & Science of Reinvention Pt. 1

On today’s episode, we dive into the best time of year to reset and refocus, challenging traditional wisdom on goal-setting timelines. We explore the importance of reflection, learning from past challenges, and using those lessons to set yourself up for the best year yet. This session includes practical exercises like the “End of Year Audit” to evaluate your highlights, setbacks, and goals. Tune in to learn how intentionality can make this year your most productive and fulfilling yet.

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2164: The Real Estate Edge

On today’s episode, Mark welcomes real estate expert Justin “JJ” Ditkofsky, founder of We Care Practice Advisors, back to the podcast. JJ shares his deep expertise in helping healthcare practitioners navigate commercial real estate challenges, from lease negotiations to strategic practice expansions. The conversation dives into critical topics like the common pitfalls dentists face with leases, the pros and cons of owning versus leasing, and how to structure deals that support both immediate needs and long-term growth.

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2163: Financing & Tax Strategies

On today’s episode, Mark sits down with Jim Brady, Senior Director of Henry Schein Financial Services, to explore how dental professionals can leverage financial tools to optimize their practices. Jim shares his 18 years of industry expertise, covering everything from equipment financing and Section 179 tax deductions to practice acquisition strategies.

The conversation dives into the evolution of dental practice financing, including tools like accelerated depreciation, financing options for digital technology, and tips for young dentists acquiring established practices. Jim also offers actionable advice for practitioners preparing for end-of-year tax planning and ensuring ROI on new investments.

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2162: From Burnout to Breakthrough Pt. 2

On today’s episode, we dive deep into the art and science of capturing attention with a former Miss Nevada turned viral video strategist. Hilary Billings shares her incredible journey from personal setbacks, including a life-changing accident, to creating over a billion organic views and helping mission-driven brands amplify their impact. Learn how to craft content that connects emotionally, sparks curiosity, and drives real results—without relying on gimmicks.

From mastering social media algorithms to demystifying virality, this episode is packed with actionable insights to help you build an engaged audience and transform your messaging into measurable success.

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2161: From Burnout to Breakthrough Pt. 1

On today’s episode, we explore the transformative journey of resilience and reinvention with our guest, Hilary Billings, who shares candid insights about her career pivots and personal growth. From navigating the challenges of working in a struggling startup to overcoming a life-changing burn accident, she uncovers how these experiences shaped her path. You’ll hear about the lessons she learned from building a global audience, creating 60 courses in a year, and embracing discomfort to grow—culminating in an unexpected win as Miss Nevada.

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2160: Transforming Dental Practice Efficiency

On today’s episode, Mark sits down with Corey Pinegar, CEO of Reach and TEAM, to discuss how outsourcing and remote staffing are revolutionizing dental practices. Corey shares his remarkable journey, starting with purchasing a dental service company for just $1 at 22 years old and growing it into a thriving business with over 200 employees. The duo dives deep into the challenges dentists face, including staff shortages, missed phone calls, and revenue inefficiencies, and how Corey’s companies tackle these issues with cost-effective, virtual team solutions. Discover how Reach integrates seamlessly with dental offices, trains international team members to excel in specialized tasks like insurance verification and patient scheduling, and ensures HIPAA compliance. Corey also addresses concerns about security, quality, and the future of the global workforce in dentistry.

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2159: Startups to Systems

On today’s episode, Mark welcomes Dr. Chris Green, an accomplished dentist, multi-practice owner, DSI Black Belt coach, and now a published author, to discuss strategies for optimizing dental practice efficiency and profitability. Dr. Green shares tactical advice on combating patient cancellations, scaling with multiple providers, and balancing clinical time with CEO responsibilities. The duo also delves into insights from Dr. Green’s latest book, The Dental Financial Coordinator Position Manual, a resource designed to streamline insurance processes and maximize collections. Whether you’re navigating the challenges of PPOs or exploring the path to fee-for-service, this episode offers valuable lessons for every stage of practice ownership.

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