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1926: Fixed Vs. Growth Mindset Pt. 2

On todays’ two-part series with Dr. Arman Taghizadeh, affectionately known as Dr. T, whose expertise in psychiatry bridges the gap between mental health and peak performance in athletics. As a distinguished Johns Hopkins-trained psychiatrist and a six-time “TopDoc” honoree, Dr. T brings invaluable insights from his impressive career in both medicine and sports.

In this second episode, we delve into the transformative power of visualization. Dr. T elucidates how this technique not only helps athletes surmount mental hurdles but also serves as a critical tool for performance enhancement across various fields. He walks us through the practical application of visualization, demonstrating how it can be used for mental rehearsal and to deconstruct complex tasks into manageable steps.

The conversation then shifts to address the often-overlooked issue of compassion-fatigue, offering guidance for professionals inundated daily by the emotional demands of their work. Additionally, we underscore the profound effect of compliments and positive reinforcement in acknowledging individual effort and contributions, a simple yet potent strategy to bolster morale and motivation.

For anyone looking to elevate their mental game, whether in sports or daily life, Mark and Dr. T’s insights in this series are indispensable. Don’t forget to revisit part one if you haven’t already, and join us as we continue to navigate the intricate landscape of mental fortitude and resilience.


1925: Fixed Vs. Growth Mindset Pt. 1

On today’s 2-part episode, we are joined by Dr. Arman Taghizadeh, also known as “Dr. T,” a distinguished Johns Hopkins trained psychiatrist specializing in General Adult Psychiatry, Child and Adolescent Psychiatry, and Sports Psychiatry. As a six-time “TopDoc” in Baltimore Magazine and a committed educator at Johns Hopkins Hospital, Dr. T brings his rich background as a wrestling All-American and an advocate for mental and physical health in students and professional athletes to our discussion.

In part one of this series, Dr. T delves into his personal and professional journey, providing insights into the experiences that have honed his expertise. He shares effective strategies for developing robust mental health and fitness, emphasizing the cultivation of resilience and emotional well-being. Our conversation also covers breakthrough methods for professional athletes to overcome mental blocks, and how these can be universally applied to various professions, encouraging optimal performance and mental agility.

Don’t miss the wisdom and strategies Dr. T and Mark offer for enhancing your mental fitness. Be sure to catch the continuation of our enlightening discussion in part two, where we delve deeper into the mental aspects of competitive sports and everyday life challenges.

For those eager to transform their mental approach to sports, career, and life, visit the Mindset Training Institute, founded by Dr. T, to explore their services and resources. Tune in tomorrow for the conclusion of this powerful interview.


1924: Leadership & Accountability Pt. 2

On today’s episode, we have the concluding part two of our enlightening crossover episode with Dr. Desiree Yazden from the Social Dentist podcast. In this episode, we delve deeper into the operational aspects of running a successful dental practice. Dr. Yazden and Mark dissect the importance of understanding the cost per procedure to ensure financial health and discuss the critical role of leadership and team engagement in effectuating change. They emphasize the power of regular, focused meetings in keeping the team aligned and nurturing a positive practice culture. Additionally, they explore how demographic research plays a pivotal role in choosing the right market and location for your practice, alongside strategies for boosting revenue and efficiently managing overhead to maximize profitability. If you haven’t caught up with part one, now is the time to do so before diving into this insightful conclusion. Enjoy this episode, packed with practical advice for enhancing your dental practice’s success.


1923: Leadership & Accountability Pt. 1

On today’s episode, we have a captivating crossover from Dr. Desiree Yazden’s Social Dentist podcast. Dr. Yazden, a highly accomplished cosmetic dentist from Newport Beach, California, shares her expertise in leveraging social media to attract new patients and establish trust in her community. This first installment of a two-part series delves into the vital aspects of leadership and accountability in dental practice management. Mark and Dr. Yazden discuss the importance of setting clear expectations, defining team roles, conducting regular meetings for alignment, and the significance of involving the team in decision-making and system development for a thriving practice culture. Join us for a deep dive into the strategies that underpin successful dental practice ownership and team management. Stay tuned for part two, and don’t miss out on more insightful discussions aimed at enhancing your practice’s success.


1922: Three E’s of Phone Etiquette

On today’s episode, we are joined by Sydney Robinson, the Executive Director inside the Dental Success Network (DSN), and they delve into the crucial topic of mastering phone skills within the dental practice. With over 1,400 members under her wing, Sydney shares invaluable insights on creating positive first impressions and enhancing patient communication through effective phone handling. The duo emphasizes the significance of the initial phone call as a pivotal touchpoint in the patient’s journey, highlighting that poor handling can result in losing potential patients without ever realizing it.

The conversation covers the “three E’s” of phone communication—Empathy, Energy, and Edification—outlining strategies to ensure every caller feels valued, understood, and excited about their visit. They discuss the importance of active listening, prioritizing calls, and utilizing technology like call tracking KPIs to improve patient service and practice efficiency. Sydney introduces practical tools and strategies for efficient call management, including outsourcing calls to manage high volumes and after-hours inquiries without compromising the quality of patient care.

Listeners are encouraged to implement these strategies to transform their practice’s approach to phone communications, enhancing both patient satisfaction and practice growth. By focusing on building rapport, actively listening, and communicating effectively, dental practices can significantly improve their patient interactions and overall satisfaction.

For more insights and tips on improving your dental practice, check out the Dental Success Network (DSN). Explore the tools, strategies, and best practices discussed in this episode to elevate your patient communication and ensure your practice stands out in the dental industry.


1921: Team Based Management

On today’s episode, we delve into the remarkable journey of Elaine Houle, a dedicated veteran in the dental industry whose career has been marked by innovation and resilience.

Elaine’s journey began with aspirations of becoming a hygienist, but an unexpected turn led her to uncover an embezzlement scheme early in her career. This pivotal moment redirected her path towards front office management and systemic improvements within dental practices. Elaine shares the challenges she faced, the importance of creating effective systems for managing practices, and her approach to revamping practices through team-based management. With 16 embezzlement cases identified, she highlights common schemes and stresses the importance of regular audits and proper checks and balances. Elaine offers advice on choosing the right insurance plans and managing secondary insurances. Reflecting on personal growth, she shares how support and encouragement played a crucial role in her professional development and hints at future projects aimed at contributing to the dental community. For listeners looking to revolutionize their practices or seeking guidance on preventing embezzlement, Elaine’s expertise is invaluable. Visit her website at for more information.

This episode is a testament to overcoming challenges and turning them into opportunities for growth and success. Join us to hear Elaine’s full story and discover how her lessons and strategies can transform your practice.


1920: The Ownership Skill Set

On today’s episode, we’re thrilled to have Dr. Paul Goodman, a renowned figure in the dental community, join us. Known affectionately as Dr. Paul Nacho Goodman, he brings a wealth of experience from owning practices in the Philadelphia area to leading the Donald Nachos group, a vibrant community of over 45,000 dental professionals focused on positivity and collaboration in dentistry.

We dive deep into the essence of dental education and practice, highlighting the innovative approaches at Midwestern dental school that emphasize production awareness alongside clinical skills. Paul shares insights on the importance of business acumen, the realities of dental practice ownership, and the critical need for new dentists to understand the business side of dentistry from the get-go.

Dr. Goodman also brings up Dentist Job Connect, a unique platform designed to bridge the gap between dental practices seeking associates and dentists looking for opportunities, emphasizing the necessity of a supportive and educational community in navigating the dental profession’s challenges.

For listeners eager to learn more about transforming dental practice management, leadership, and the profound impact of community and mentorship in dentistry, visit


1919: The Real Lifestyle Practice

On today’s episode, we have Dr. Chris Green, a frequent guest, successful practice owner, and co-founder of the Practice Launchpad. This organization is dedicated to coaching new practice owners on achieving profitability and accelerating their production. Dr. Green also co-founded the Legacy Point Group, which explores alternative investment strategies outside the conventional avenues.

Dr. Green shares his journey from being a hands-on practitioner to a strategic business owner, emphasizing the importance of leadership, the challenges of scaling a dental practice, and the transition from clinical work to a CEO mindset. The dialogue covers a range of topics including the necessity of CEO time, the process of adding associates to a practice, and the importance of a solid organizational structure to facilitate growth.

Listeners will gain insights into the intricacies of dental practice management, from the optimization of patient flow and overhead control to the development of a leadership philosophy that fosters a supportive and productive team environment. Dr. Green’s personal evolution in the dental industry serves as a testament to the potential for dentists to expand beyond the confines of clinical work and embrace the role of a business leader.

For those interested in learning more about the Practice Launchpad or engaging with Dr. Chris Green, reach out to The Practice Launchpad.


1918: Purpose Driven Dentistry

On today’s episode, we join Dr. Matt Slivka, a DSI Black Belt coach and owner of a successful dental practice in Tucson, Arizona, after their journey to Tanzania. Their journey, marked by challenges and profound experiences, highlights the power of dental missions in transforming lives. They dive into the impact of serving those in need and the lessons learned along the way. The episode explores the creation and goals of Smile Outreach International, detailing its inaugural mission trip and the collaboration with the Dental Legacy Foundation. Listeners will hear about the challenges of delivering dental care in remote areas, the joy of connecting with local communities, and the importance of finding purpose in the profession. For more inspiring stories and to learn how you can contribute to making a difference, check out Smile Outreach International and join us in extending care beyond borders.


1917: Bread, Butter & Profits

On today’s episode, we welcome back Dr. Aaron Nicholas, a recurring guest and a pioneer in dental mission trips. Dr. Nicholas shares insights from his extensive experience in dental missions, highlighting the transformative impact these trips have had on dental care in developing countries. From his early trips in 1986, predominantly focused on extractions, to the evolution of dental missions embracing a broader range of services including restorative work and dentures, Nicholas illustrates the growth in dental awareness and care over the years.

Mark and Dr. Nicholas delve into the nuances of organizing and executing successful dental missions, including the logistics of setting up pop-up clinics in remote villages and the importance of efficient infrastructure to serve larger populations. They discuss the critical role of education, both for local dental students in Tanzania who are eager to learn advanced dental techniques, and for volunteer dentists seeking to expand their clinical skills in challenging environments.

The conversation also covers Dr. Nicholas’ development of a new oral surgery course designed to equip dentists with the skills necessary for emergency dental work, emphasizing the significance of continuous learning and improvement in dental practice. Dr. Nicholas reflects on his transition from practice owner to educator and content creator, aiming to make a broader impact in the dental community by sharing his knowledge and expertise.

Mark and Dr. Nicholas touch upon the darker aspects of the dental profession, including the tragic news of dentists who have succumbed to despair. They stress the importance of seeking help, making plans to overcome challenges, and finding purpose in giving back to the community through missions and education.

Check out Dr. Aaron Nicholas’ upcoming events and courses, promising opportunities for personal and professional growth in the field of dentistry.