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2068: Innovating Dental Care

On today’s episode, we sit down with Dr. Quinn Smith, a multi-doctor practice owner and co-founder of Smile Warranty. Dr. Smith shares his journey from growing up on a family farm in Idaho to becoming a successful dentist in Texas. They discuss Dr. Smith’s entrepreneurial spirit, the rapid growth of his practice, and how his company, Smile Warranty, is filling a gap in the dental industry by offering a unique six-year warranty on dental work. Tune in to hear valuable insights on practice management, patient care, and the importance of innovation in dentistry.

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2067: Mastering Dental Insurance

On today’s episode, we sit down with Vivek Kinra, a successful serial dental entrepreneur. Vivek shares his journey of founding two fast-growing companies, PPO Profits and Verific, and how he scaled them to success. They dive into the intricacies of dental insurance verification, the challenges of building a company focused on PPO fee negotiations, and Vivek’s new venture, Verific, which aims to modernize dental insurance verification using AI and crowdsourcing. Tune in for insights on entrepreneurship, scaling businesses, and solving some of dentistry’s most persistent challenges.

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2066: Fortifying the Dental Core Pt. 2

On today’s second part of this engaging two-part episode, we continue our in-depth conversation with Dr. Paul Goodman, also known as Dr. Nacho. The discussion dives into some of the most pressing issues facing the dental profession today, starting with the ever-increasing cost of dental education and the staggering student loan debt that new graduates face. Dr. Goodman candidly shares his perspective, acknowledging that if he were faced with the current financial realities of dental school—potentially graduating with over $550,000 in debt—he might not choose to pursue dentistry again, unless he were specializing in a field with immediate high earning potential. The conversation also touches on the emotional and financial burden of student debt, emphasizing the importance of thoroughly understanding the financial implications and having a solid plan to manage the debt post-graduation.

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2065: Fortifying the Dental Core Pt. 1

On today’s first part of a two-part episode, we have Dr. Paul Goodman, widely known as Dr. Nacho, for a lively and insightful conversation. Dr. Goodman is the founder of a vibrant online dental community and has been making significant strides in the dental world through his unique approach to education and mentorship. The episode kicks off with a lighthearted chat about their mutual love for good food and coffee, with Dr. Goodman reminiscing about past culinary adventures in Philadelphia. As the conversation progresses, Dr. Goodman shares details about his recent event, the Super Dentist Boost Camp, where he gathered dental professionals to focus on the core aspects of practice ownership, leadership, and efficiency. Dr. Goodman highlights the invaluable contribution of DSI coach Dr. Aaron Nicholas, who gave an impactful presentation on improving clinical efficiency—an area often overlooked in traditional dental training but crucial for success in practice. The two doctors delve into the challenges faced by new dentists, particularly the pressure to perform quickly and effectively in a real-world setting, and the importance of building a strong dental “core” that goes beyond clinical skills. Dr. Goodman also discusses his passion for supporting dental students and new dentists, emphasizing the importance of real-world education and mentorship in helping them navigate the often unpredictable world of dentistry. The episode is packed with practical advice, humorous anecdotes, and a genuine passion for improving the dental profession, making it a must-listen for anyone in the field.

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2064: AI Innovation

On today’s episode, Mark sits down with Ryan Miller, CEO and co-founder of Peerlogic, a company at the forefront of AI-powered solutions for dental practices. Ryan shares his journey into the dental industry, driven by a combination of his corporate development background and insights gained from his wife’s experience in the field. They discuss Peerlogic’s innovative AI assistant designed to enhance front office efficiency, boost patient engagement, and ultimately increase practice revenue.

Ryan delves into how Aimee seamlessly integrates into dental practices, handling tasks such as analyzing patient calls, following up on missed opportunities, and even managing appointment scheduling—all with minimal human intervention. The conversation also touches on the broader implications of AI in the industry, the challenges of technology adoption in dentistry, and the potential future of AI in business.

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2063: Finding Fulfillment Beyond Success

On today’s episode, Dr. Mark Costes is interviewed by Wes Whitten of Neodent, where he shares his inspiring journey from overcoming academic challenges to becoming a successful dental entrepreneur. Mark opens up about his early struggles with learning and attention difficulties, which fueled his determination to succeed in dental school and beyond. He reflects on his initial goal of achieving financial success through multiple practice ownership, only to realize that true fulfillment required a more balanced approach to life.

Mark discusses the development of his “Four Futures” framework, focusing on mind, meaning, muscle, and money, which has become a cornerstone of his coaching practice. He emphasizes the importance of daily habits, mindfulness, and personal development in achieving overall success, not just financial gains.

Throughout the conversation, Mark underscores the value of having a clear “why” behind one’s endeavors, sharing how this mindset shift led to the founding of Smile Outreach International, a nonprofit organization dedicated to providing dental care to underserved communities around the world.

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2062: Becoming Every Patient’s Favorite Dentist

On today’s episode, Ashlee Hirschfeld hosts a lively discussion with Dr. Ben Kacos, founder of Freeport Dental Solutions and Chief Clinical Officer for Dental Success Partners. They dive into the topic of “How to Be Everyone’s Favorite Dentist,” sharing practical strategies that can be immediately implemented to improve patient relationships and satisfaction.

Dr. Kacos emphasizes the importance of the new patient phone call as a critical step in building rapport and trust before patients even step into the office. He also discusses the power of active listening, understanding patient preferences, and tailoring treatment plans to meet individual needs. The conversation highlights the value of asking the right questions, offering monthly payment plans, and the significance of providing patients with clear, tailored choices rather than overwhelming them with options.

As they wrap up, Ashlee and Dr. Kacos touch on upcoming webinars, including a session on thriving during a recession and tips on team retreats. Dr. Kacos shares a discount code for an upcoming DSI event in Dallas, encouraging listeners to invest in continuous learning and practice growth.

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2061: Pathways to Dental Success

On today’s episode, we welcome three enthusiastic D4 dental students from Midwestern University: Christian Putegnat, Andy Palacios, and Sydnie Weis. They discuss their dental school experiences, future goals, and the challenges they face as they transition into the world of practice ownership.

Christian shares his journey from mechanical engineering to dentistry, balancing his studies with family life, and his aspirations for practice ownership. Andy, with a strong foundation in faith, talks about his dream of opening a startup practice and his interest in surgery. Sydnie, who combines her love for art and dentistry, plans to own multiple practices and is focused on gaining experience in cosmetic procedures.

The conversation delves into the importance of demographic selection for startups, the value of mentorship in associateships, and strategies for managing student loan debt. Dr. Costes offers invaluable advice, emphasizing the need for growth-minded communities and strategic planning for long-term success in dentistry.

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2060: Protecting Your Dental Practice From Cyber Threats

On today’s episode, we sit down with Tom Barberio, CIO of Think Forward, to discuss the critical importance of cybersecurity in the dental industry. With over 20 years of experience in delivering technology and security solutions, Tom shares insights on how cybercriminals target small dental practices and why data protection is essential for maintaining trust and avoiding devastating breaches. They explore real-world examples of cyberattacks, the evolving nature of threats, and practical steps dental practices can take to safeguard their operations. This episode is a must-listen for anyone looking to protect their practice from the growing dangers of cybercrime.

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2059: Strategies for Success

On today’s episode, we sit down with Greg Essenmacher, founder of GNA Consult, to discuss the complexities of integrating full-arch procedures into general dental practices. Greg shares his journey from the medical device industry to becoming an expert in dental practice optimization, particularly in the full-arch space. The conversation delves into the importance of proper team structure, marketing strategies, and the patient journey for successful case acceptance. Greg also highlights the critical role of education and training in achieving long-term success in this specialized area. Tune in to learn actionable insights that can help take your practice to the next level.

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