2523: The New Rules for Getting Better Patients

On today’s episode, Dr. Mark Costes sits down with Ryan Gross, CEO of CMOShare, to talk about the rapid evolution of AI in dental marketing and how practices can use smarter data to drive real revenue growth.

Ryan explains how AI can connect marketing, phone data, practice management software, and financials to uncover what is actually holding a practice back, from poor call conversion to limited hygiene availability. They also discuss the risks of relying on generic AI prompts, why implementation still matters more than information, and how practices can use collective intelligence to attract better patients and improve case acceptance.

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2522: Why Associates Leave and What Owners Miss

On today’s episode, Dr. Mark Costes sits down with Dr. Paul Goodman, founder of Dental Nachos and Dentist Job Connect, for a candid conversation on connection, career growth, and the real challenges dentists face behind the scenes. They discuss why dentistry can feel lonely, the value of getting into the right rooms, and how live events create collaboration and mentorship that cannot be replicated online.

Paul also shares advice for young dentists, including the importance of understanding practice numbers, building strong clinical fundamentals, and getting legal guidance before signing associate contracts. The conversation wraps with a look at associate-owner harmony and the realities of transitioning a PPO-driven practice to an out-of-network model.

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2521: The Red Flags Every Dental Buyer Should Catch

On today’s episode, Dr. Mark Costes sits down with Brent Saunnier and Chris Sands, co-founders of Profi Dental CPAs, for a deep dive into the real-world consequences of neglecting your accounting. They unpack a cautionary case involving years of unfiled tax returns, unreliable books, IRS notices, and six-figure cleanup costs before even knowing whether additional taxes are owed.

The conversation highlights why dentists need accurate, timely financials not just for tax compliance, but for practice valuation, lending, growth, and making smart acquisition decisions. From seller-side chaos to buyer-side red flags, this episode is a powerful reminder that prevention in accounting is just as important as prevention in dentistry.

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2520: The Total Health Conversation Dentists Are Missing

On today’s episode, Dr. Mark Costes sits down live at Thrive Live with Dr. Uche Odiatu for a high-energy conversation about whole-body health, patient connection, and why dentistry has the power to go far beyond fixing teeth. Dr. Odiatu shares his philosophy on using movement, sleep, nutrition, stress management, breathwork, and even light exposure to help patients and providers live with more energy and vitality.

He explains how dentists can shift from being “tooth mechanics” to trusted health advocates by listening deeper, asking better questions, and connecting oral health to the bigger picture of inflammation, lifestyle, and longevity. From simple breathing tools to sustainable fitness habits and the power of moderation, this episode is packed with practical takeaways for dentists who want to improve their own health while creating a more meaningful impact chairside.

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2519: How Dentists Can Think Like the Bank

On today’s episode, Dr. Mark Costes sits down with Dave and Josh Stech to explore private lending, family offices, and how dentists can build wealth beyond the chair. Dave shares his journey from humble beginnings to becoming a respected real estate forecaster and investor, while Josh explains how his background in real estate, technology, and lending helped shape their approach to teaching others how to “be the bank.”

They break down how private lending works, why collateral and borrower vetting matter, and how dentists can use this strategy to create passive, recurring income without taking on the same operational burden as owning real estate. The conversation also covers market timing, family office principles, loan funds, and the importance of getting educated before putting capital to work.

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2518: Where Does The Day Go Sideways Pt. 2

On today’s episode, Dr. Aaron Nicholas continues the conversation with practical systems for protecting the schedule when things go wrong. From difficult extractions and blocked endo cases to patients who won’t get numb, bleeding that interrupts impressions, and hygiene exams that run too long, Dr. Nicholas focuses on building decision trees so the team knows exactly what to do next.

He also shares how better room setups, assistant training, procedure-specific carts, morning huddles, and scheduling guidelines can help the entire practice stay prepared, reduce wasted motion, and create more opportunities for same-day care. The episode wraps with strategies for front office communication, financial arrangements, and consistent scripts that keep patients moving forward with treatment.

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2517: Where Does The Day Go Sideways Pt. 1

On today’s episode, Dr. Aaron Nicholas dives into what causes a dental practice day to go sideways—and how to bring it back under control. He breaks down the biggest gaps that create chaos, from unclear ownership and poor scheduling to clinical flow issues and inconsistent systems.

Dr. Nicholas explains why hygiene should never be treated as an inconvenience, how same-day treatment can unlock major production, and why writing out exact procedure flows can reveal hidden inefficiencies that slow doctors and teams down. He also covers how delegation, batching steps, tracking appointment flow, and measuring procedure times can help teams create smoother, more productive days without simply “working faster.”

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2516: The Future of Dental Staffing Is Hybrid

On today’s episode, Dr. Mark Costes sits down with Cory Pinegar, CEO of Reach, to discuss the changing landscape of dental staffing and why the hybrid practice model is becoming less of an innovation and more of a necessity. Cory shares how Reach evolved from a small reactivation service into a virtual staffing company supporting thousands of dental practices, and why international team members can provide both cost efficiency and long-term stability when hired, trained, and integrated the right way.

Mark and Cory also dig into the financial pressures facing dental practices today, including rising overhead, stagnant reimbursement rates, labor challenges, and the growing need for operational efficiency. They explore what practices need to know before hiring remote team members, how to avoid treating virtual assistants like generic outsourcing, and why the best results come from embedding remote staff into the culture, systems, and daily rhythm of the practice.

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2515: Building a Better Path to Practice Ownership

On today’s episode, Dr. Mark Costes answers audience questions about dental practice ownership, startups, acquisitions, and smart growth. He shares practical insight on what dentists should think through before making big moves, from choosing the right opportunity to understanding the financial realities behind a new or growing practice.

Mark also breaks down the importance of planning, budgeting, and building a trusted advisory team so doctors can avoid costly mistakes and make more confident decisions. Whether you’re considering a startup, looking at an acquisition, or trying to grow with more clarity, this episode offers grounded guidance from real-world experience.

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2514: The Real Budget Behind a Successful Dental Startup

On today’s episode, Dr. Mark Costes talks with Dr. Chris Green and Steve Steinbrunner about what it really takes to start or buy a dental practice. They break down the importance of choosing the right location, understanding your market, and surrounding yourself with the right team before making major decisions.

The conversation also covers budgeting, lending, construction costs, equipment, marketing, and working capital. Dr. Green and Steve share why a clear financial plan can help doctors avoid expensive mistakes, stay prepared during the startup process, and set the practice up for long-term growth.

Be sure to check out the full episode from the Dentalpreneur Podcast!

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All opinions expressed by the Provide employee participant are solely their current opinions and do not reflect the opinions of Provide, its affiliates, or Fifth Third Bank. The Provide employee participant’s opinions are based on information they consider reliable, but neither Provide, its affiliates, nor Fifth Third Bank warrant its completeness or accuracy and should not be relied upon as such. This content is for informational purposes and does not constitute the rendering of legal, accounting, tax, or investment advice, or other professional services by neither Provide, its affiliates, or Fifth Third Bank. Please consult with appropriate professionals related to your individual circumstances.

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