946: Business is Business
Taken from a keynote by Dr. Mark Costes
Today we have a clip from a recent keynote presentation where I talk about creating a systems driven practice rather than a staff driven practice. I bring in lessons from my experiences in an executive MBA and the owner of a roach coach, and how they have served me as a practice owner. Guess which one taught me more!
During the presentation, I cover:
- The effect of our upbringing around money
- Keeping multiple irons in the fire
- The value of a high performing front desk
- Treating patients right emotionally