825: Artificial Intelligence Is Here
Amol Nirgudkar, Founder and CEO of Patient Prism
We all know how valuable an excellent patient experience is. Well, our guest today specializes in exactly that- making sure the patient experience starts off right on the phone. Their niche is twofold, giving the practice insights on how their marketing streams are performing, and analyzing how the team is doing with conversion on the phone. They use AI within the process to generate a list of patients that have chosen not to schedule, which gives the practice another chance to call those patients back and try to get on the books.
During the show, we discuss:
- How patient prism helps make every patient touch point on brand
- Their training videos that help the team overcome patient objections
- Getting patients to say yes on the phone
- A success story of 10X ROI in 60 days