769: Radically Differentiate or Perish
Customer service is not enough
What is your practice radically good at? A lot of people want to fall back on customer service when asked this question, but that’s just not enough. On the show today, I’m talking about how to determine your radical differentiator and why it should be driven by your mission, vision, and core values.
- Customer service alone is not enough
- Everyone should know your mission statement
- Get clear on your vision statement
- The foundation is mission, vision, and core values