746: Org Charts & Alien Abduction
Why you can’t rely on Michael Jordans
I used to run staff dependent dental practices. Whenever I lost an assistant or office manager it was an absolute crisis. So, I learned the hard way why we need to have systems dependent practices rather than staff dependent practices. In this episode, I walk through exactly how we have reorganized the practices to have the proper organization chart, alien abduction manual, and onboarding process.