727: Are You an Offender?
Dr. Mark Costes on the science behind having a good conversation
The ability to tell a good story and hold a quality conversation has a large impact on our success as dentists. Follow along as Dr. Costes rolls out the prototypical conversational offenders, and the different types of listening. Simply put, this is need to know stuff because, well, ever tried to have a conversation with an interrupter?
The types of conversational offenders:
- The interrupter
- The one-upper
- The over talker
- The narcissist
- The nothing-to-sayer