658: Focused up Front
Is your front desk expected to do everything?
So many offices we see have a front desk team that is tasked way beyond capacity. One quick solution to this is to outsource a couple of things. One of my favorites is insurance verification. It’s a dull task and your team will love you for taking it off of their plate. Plus, it is essential for giving accurate treatment plans.
During the presentation, I discuss:
- What to look at when you’re experiencing a collections deficiency
- How we solved the problem for one client
- Outsourcing insurance verification