498: Case Acceptance for Humans with Dr. Richard Low and Alastair Macdonald
Alastair and I had the opportunity to sit down with Richard Low of the Shared Practices Podcast last weekend at Voices of Dentistry. The topic of their current season is case acceptance, which is something we have been focusing on at DSI as well. So our conversation naturally tended in that direction. As you all know, I’ll create a system for anything and everything. And, systems certainly have their place in case acceptance. However, there is a big human element that no system can satisfy. Alastair articulates this point beautifully in this episode. Tune in to here that and more from Richard, Alastair, and me.
During our time together, discuss:
- Why trying to build a system for everything won’t work
- Building trust through authenticity
- Presence as something that must be cultivated
- The four score